Frequently Asked Questions
1. When should I have my trees pruned?
Most trees can be pruned at any time during
the year, some species should only be pruned during the summer,
others need to be attended to soon after flowering. We will be able
to advise you on the specifics of your situation during our initial
2. What are TPOs and CONs?
Tree Preservation Orders (TPO) cover individual
trees and require an application to be approved by the local authority
before work can commence. We can provide a TPO checking service
on your behalf and will not proceed with any tree works until the
checks are complete. If your trees are in a Conservation Area (CON)
a six week notice of intent must be completed before any work can
3. Can I get a quote for my tree work by phone
Due to the nature of tree surgery it is
impossible to give a quote without assessing the site specifics
and a site visit will be necessary for this. We can usually make
an appointment to visit you at a time of your choosing within 24
hours. After assessing the work to be done we will provide you with
a job specific work plan there and then. This will include all work
requested in detail, the waste clearance agreement, our leave site
tidy policy along with details of our insurance and our agreed price.
4. How soon can the job be done?
We endeavor to begin work at the first
possible opportunity. This will usually be within 2 weeks. If you
have any queries please call and we will do our best to arrange
a date to suite you.
5. What about insurance and health and safety?
We are fully insured to 5 million public
liability for all the works carried out and we adhere to strict
health and safety measures throughout the process. We risk assess
all jobs before commencing and have chapter 8 (signing and guarding)
qualification for roadside tree works.
6. Will you leave a mess or damage my property?
ACME Tree Service pride ourselves on our
sensitivity to our environment and do everything possible to minimise
the impact we have on the working area. All waste will be removed
and the utmost care will be taken over plants, obstacles and your